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Privacy Policy

Effective Date: May 11, 2026

Lodestar Auctions ("we," "us," or "our") respects your privacy and complies with applicable U.S. and Illinois privacy laws, including the Illinois Personal Information Protection Act (PIPA).

1. Information We Collect

We collect only information necessary to operate our services:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Account login credentials

This information is provided directly by you when creating an account or making a purchase.

2. How We Use Your Information

We use your information solely to:

  • Process and fulfill orders
  • Communicate about your purchases
  • Provide customer support
  • Send notifications via email and text message (SMS) related to your account, transactions, or services
  • Send optional newsletters (you may opt out at any time)

You may opt out of marketing emails and text messages at any time by:

  • Clicking the unsubscribe link in emails
  • Following opt-out instructions in text messages (such as replying "STOP")

We do not sell, rent, or trade your personal information.

3. No Cookies or Tracking

We do not use cookies, tracking technologies, or behavioral analytics tools.

4. Sharing of Information

We may share your information only as necessary to complete services:

  • Payment processors
  • Shipping carriers

These third parties receive only the minimum information required to perform their services.

5. Data Security (Illinois PIPA)

We implement reasonable administrative, technical, and physical safeguards to protect personal information, as required under Illinois law.

In the event of a data breach involving your personal information, we will notify affected users in accordance with the Illinois Personal Information Protection Act.

6. Your Rights

Depending on applicable law, you may:

  • Request access to your personal data
  • Request corrections
  • Request deletion (subject to legal obligations)
  • Opt out of marketing emails and text communications at any time

To exercise these rights, please visit: https://lodestarauctions.com/#contact

7. Email and Text Communications (CAN-SPAM & TCPA Considerations)

  • Emails will clearly identify the sender and include an unsubscribe option
  • Text messages will only be sent in connection with your account, purchases, or opted-in communications
  • Message and data rates may apply depending on your carrier
  • You can opt out of text messages at any time by replying "STOP"

8. Data Retention

We retain personal data only as long as necessary for:

  • Completing transactions
  • Maintaining business and legal records
  • Complying with Illinois and federal law

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or your data, please contact us at: https://lodestarauctions.com/#contact